{"id":7044,"date":"2026-02-21T18:20:37","date_gmt":"2026-02-21T18:20:37","guid":{"rendered":"https:\/\/catsofoldsanjuan.com\/?page_id=7044"},"modified":"2026-02-26T12:07:11","modified_gmt":"2026-02-26T12:07:11","slug":"shipping-and-return-policy-for-cats-of-old-san-juan","status":"publish","type":"page","link":"https:\/\/catsofoldsanjuan.com\/es\/shipping-and-return-policy-for-cats-of-old-san-juan\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7044\" class=\"elementor elementor-7044\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78541757 e-flex e-con-boxed e-con e-parent\" data-id=\"78541757\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-26022c6a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"26022c6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-78634b22 e-flex e-con-boxed e-con e-child\" data-id=\"78634b22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b89da69 elementor-widget elementor-widget-heading\" data-id=\"5b89da69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54bf9c85 elementor-widget elementor-widget-heading\" data-id=\"54bf9c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cats of Old San Juan Books &amp; Merchandise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dc8068b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7dc8068b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-24a56579 e-con-full e-flex e-con e-child\" data-id=\"24a56579\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecd047c elementor-widget elementor-widget-heading\" data-id=\"4ecd047c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abeef2e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"5abeef2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>For Books:<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Books are shipped in standard boxes via\u00a0<strong>Media Mail<\/strong> to Puerto Rico and the U.S. Mainland.<\/p><p><strong>Shipping Time\u00a0<\/strong>but is usually under two weeks.<\/p><p>You can request a different shipping method by contacting Monica at mjsurrena@gmail.com. Please add &#8220;Shipping Method Request&#8221; in subject line. You will be invoiced for cost difference.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fba25c3 e-con-full e-flex e-con e-child\" data-id=\"fba25c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4960526 elementor-widget elementor-widget-heading\" data-id=\"4960526\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Returns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cfa95c elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"3cfa95c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We want you to be completely satisfied with your purchase.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>For Books:<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If your book arrives damaged, we will gladly accept a return within <strong>30 days of delivery<\/strong>.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Eligibility:<\/strong> Returns are accepted only if the book has arrived in damaged condition. Please contact us within 30 days of receiving your order to initiate a return.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>To request a return<\/strong>, please email us at mjsurrena@gmail.com with the following information:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Your name\u00a0<\/li><li class=\"whitespace-normal break-words pl-2\">A brief description of the damage<\/li><li class=\"whitespace-normal break-words pl-2\">A photo of the damaged book<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Once your return is approved, we will provide instructions for sending the book back. Upon receipt and inspection, we will issue a full refund or replacement minus shipping expenses.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Please note:<\/strong> Books that are not damaged, or return requests made after 30 days from the date of delivery, are not eligible for return or refund.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For questions, please email us directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-377e07b4 e-con-full e-flex e-con e-child\" data-id=\"377e07b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-305f93a4 e-flex e-con-boxed e-con e-child\" data-id=\"305f93a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-103f5006 e-con-full e-flex e-con e-child\" data-id=\"103f5006\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &#038; Return policy for The Cats of Old San Juan books and merchandise.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-7044","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; Returns - The Cats of Old San Juan by MJ Surrena<\/title>\n<meta name=\"description\" content=\"Shipping &amp; Return policy for The Cats of Old San Juan books and merchandise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/catsofoldsanjuan.com\/es\/shipping-and-return-policy-for-cats-of-old-san-juan\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; 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